Each igloo experience incorporates a private igloo for up to 8 visitors for an hour and a half, in addition to a select refreshment bundle of your decision!
We ask that you arrive at Zisters 10-15 minutes before your igloo time to check-in and be ready for your scheduled start. Your full party must arrive before we seat you in your igloo!
You will only have the igloo for the allotted time regardless of the situation. Late arrivals lessen your time in the igloo.
Partial refunds will not be given for late arrivals.
The price is set regardless of the party size! We encourage groups to fill the igloo to capacity, as all food and beverage packages are set for 8 people.
All guests must be 21+ unless accompanied by a parent or guardian. All IDS will be checked upon arrival.
No smoking of any sort is allowed in the Igloo (this includes vapes or electronic cigarettes) Smoking is prohibited by Wisconsin state law. Any guest caught smoking will be asked to leave the igloo immediately, as well as their entire party. No refunds will be given.
The igloos are heated by a space heater, but we ask that you dress warm! Wisconsin winters can be very cold. You cannot move the space heater inside the igloo. Any heater moved in during your duration of time may result in a charge for damage to the igloo.
Any damage to the igloo, or missing items, will result in a fee. They are inspected after each group leaves and should not be moved. Take caution when moving around the igloo and don’t put weight on the structure.
You may cancel your igloo up to 48 hours before your reservation in order to receive a refund. Please email firstname.lastname@example.org with cancellations.
You must pre-order your food online while booking the reservation. We strongly encourage you to dine with us before or after your igloo experience, as food from the restaurant cannot be brought outside, other than pre-ordered selections. All pre-ordered food selections will be paid for at the end of the igloo experience. Unfortunately, once you have pre-ordered the food selection items cannot be taken away.
In the result of bad weather, igloos will be canceled and full refunds will be issued.